Eagles-Kite is an online store offering a wide range of products, including fashionable clothing, accessories like watches, shoes, sunglasses, and toys. We aim to provide high-quality products at affordable prices.
Placing an order is easy!
- Browse through our collections.
- Select the product you want and click “Add to Cart.”
- Proceed to checkout, fill in your details, and complete payment.
- You will receive an order confirmation via email.
We accept secure online payments through various methods, including:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- All UPI’s,
- RazorPay, etc…
Delivery times vary depending on your location. Estimated delivery dates will be provided during checkout. Orders are usually processed within 1-3 business days
Yes, we have a hassle-free return and exchange policy. You can return eligible products within 7 days of receiving them. Please ensure the product is unused and in its original packaging. Check our Returns & Refunds page for more details.
Our customer support team is available 24/7 to assist you. You can reach us via email at contact@eagleskite.com or info@eagleskite.com.
SHIPPING
Shipping charges vary based on your location and order size. The exact amount will be calculated and displayed at checkout. We also offer free shipping on orders above INR 3999 (T&C apply)
Delivery typically takes 3-7 business days depending on your location. Orders are processed within 1-2 business days, after which they are shipped.
Yes! Once your order is shipped, you will receive a tracking number via email. Use this number to monitor your package’s progress in real-time.
Currently, we deliver to INDIA. For international orders outside INDIA, please contact us at contact@eagleskite.com for assistance.
If your package is returned due to an incorrect address, we will contact you to arrange re-delivery. Additional shipping charges may apply for the second attempt.
Certain products may have shipping restrictions due to local regulations. If this affects your order, we will inform you promptly.
If your package is delayed or you haven’t received it within the estimated delivery time, please reach out to us at info@eagleskite.com with your order details. We’ll investigate and provide a solution as quickly as possible.
We process orders on business days (Monday to Friday). Shipping services may not operate on weekends or public holidays, which could slightly extend delivery times.
Yes, you can request a change in your shipping address if your order hasn’t been shipped yet. Please contact us immediately at contact@eagleskite.com or given WhatsApp link with your order details to update your address.
PRODUCT
Yes, all our products are 100% genuine and carefully sourced from trusted manufacturers and suppliers to ensure top quality.
Some products, such as watches or electronics (if applicable), may come with manufacturer warranties. Please check the product description for warranty details or contact us for more information.
Each product page includes a size guide to help you select the perfect fit. If you need further assistance, feel free to contact us at info@eagleskite.com.
We strive to display colors as accurately as possible. However, slight variations may occur due to screen settings or lighting during photography.
Currently, we do not offer customization services. However, stay tuned as we may introduce this feature in the future.
If a product is out of stock, you can click the “Notify Me” button (if available) to receive an email when it’s back. Alternatively, you can contact us to inquire about restocking timelines.
Yes, all toys are made from child-safe materials and meet safety standards. Please check the product descriptions for age recommendations and specific safety details.
Yes, we occasionally offer bundle deals and discounts. Check the Deals section on our website or subscribe to our newsletter for updates.
We perform rigorous quality checks on all items before shipping to ensure you receive products that meet our high standards.
If you receive a damaged or defective product, contact us immediately at contact@eagleskite.com or info@eagleskite.com with your order details and photos of the issue. We’ll assist you in resolving the problem promptly.
PAYMENT
We accept a variety of secure payment options, including:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Digital Wallets (e.g., PayPal, PhonePay, Paytm, GooglePay, etc0)
- Razorpay, Cashfree Payments, UPI, Net Banking, etc.
Yes, we use industry-standard encryption and secure payment gateways to ensure your payment details are safe and protected.
Yes, we offer COD for select locations. The option will be displayed during checkout if available.
All prices on our website are displayed in INR. If you are shopping from another country, your bank may apply currency conversion fees.
If your payment fails:
- Check your payment details and try again.
- Ensure you have sufficient funds or credit.
- Contact your bank for assistance.
If the issue persists, please reach out to us at info@eagleskite.com for further help.
Yes, once your payment is successfully processed, you will receive a confirmation email with your payment receipt and order details.
No, there are no hidden charges. The total amount displayed at checkout includes all applicable fees and taxes.
Yes, you can apply valid discount codes or gift cards at checkout to receive applicable discounts. Ensure the code is entered correctly before completing your purchase.
In rare cases, if your payment is processed but the order is not confirmed, please contact us immediately at contact@eagleskite.com with your payment reference details. We will resolve the issue promptly.
WHOLESALE
Yes, Eagles-Kite offers wholesale purchasing for bulk orders. If you’re interested in buying products in large quantities, please contact us at contact@eagleskite.com for details.
The minimum order quantity (MOQ) varies depending on the product category. Contact our team to discuss your requirements and get detailed information.
To place a wholesale order, email us at info@eagleskite.com with your business details, product preferences, and quantities. Our team will assist you with pricing and the ordering process.
Yes, we offer competitive discounts for bulk orders. The discount percentage depends on the order size and product type. Contact us to get a customized quote.
Currently, we do not offer product customization for wholesale orders. However, this may become available in the future, so stay tuned!
Wholesale orders are shipped using our trusted logistics partners. Delivery times and shipping charges will depend on the size and destination of the order.
Yes, we cater to international wholesale buyers. Shipping costs and times may vary depending on your location. Please contact us for more information.
Wholesale orders are subject to limited returns or exchanges. Damaged or defective products may be eligible for replacement. For specific cases, contact us within 30 days of delivery.
Yes, all wholesale orders are accompanied by detailed invoices for your records.
If you’re interested in partnering with us, email info@eagleskite.com with your business details, and our team will guide you through the process.